Kapun Privacy Policy
Last updated: October 4, 2026
1. Who we are
Kapun is a mobile app and website (www.kapun.app) that connect people who need a service or want to learn a trade with people in their area who offer that service or those lessons. The controller of your personal data is Kapun, Inc., 131 Continental Dr, Suite 305, Newark, Delaware 19713, United States (“Kapun”, “we”, “us”).
You can write to us about any privacy matter at hello@kapun.app.
This policy explains what data we collect, what we use it for, who we share it with, and what control you have over it. It applies to the app, the website, and any other Kapun service that links to this document.
2. Data we collect
Data you give us
- Account data: name, email address, password or sign-in method, profile photo (optional).
- Profile data of people who offer services or lessons: description, trade, price, photos of their work, availability, and service area.
- Requests: what you write when you look for a service or a lesson, and the requests you send or receive.
- Messages: the content of your conversations with other users in the app’s chat.
- Reviews and ratings you publish or receive.
- Communications with us: questions, reports, and complaints.
Data generated when you use Kapun
- Location: we use your approximate location to show you nearby services and calculate distances. You can turn off the location permission in your device settings; you can then enter your area manually.
- Device and technical data: model, operating system, language, device identifiers, IP address, error logs, and notification token.
- Usage data: searches, screens visited, and interactions with recommendations and requests.
Data from third parties
If you sign in with a Google account or another sign-in provider, we receive the basic data that provider sends us with your authorization (for example, your name and email address).
We do not ask for special categories of data (health, ethnic origin, religion, political opinions, among others). Please do not include them in your profile, your requests, or your messages.
3. What we use your data for, and on what basis
| Purpose | Legal basis |
|---|---|
| Creating and managing your account and providing the service (search, recommendations, requests, chat) | Performance of the contract and the terms of use |
| Showing you nearby services and people using your location | Your consent (device permission) |
| Interpreting what you type in search and ranking recommendations, including through automated systems | Performance of the contract and legitimate interest in improving the service |
| Security, fraud and abuse prevention, content moderation, and handling reports | Legitimate interest and compliance with legal obligations |
| Sending you service notices (confirmations, messages, changes to requests) | Performance of the contract |
| Sending you news or promotional communications | Your consent, which you can withdraw at any time |
| Analytics and product improvement | Legitimate interest or consent, depending on the jurisdiction |
| Complying with legal obligations and responding to requests from competent authorities | Legal obligation |
We do not sell your personal data. The recommendations you see are not influenced by advertising or paid placement, and we do not use your data to show you third-party ads.
4. What other users see
For Kapun to work, some of your information is visible to other people:
- If you offer services or lessons, your public profile (name, photo, description, price, approximate area, reviews, and published work) is visible to people using the app.
- When you send or accept a request, the other party sees the information needed to coordinate the service, such as your name and whatever you include in the request and in the chat.
- We never show your exact location to other users, unless you choose to share it yourself in the chat.
Anything you publish or share with other users is out of our control once they receive it.
5. Who we share data with
We share data only in these cases:
- Service providers acting on our behalf and under contract: cloud hosting and storage, authentication, notification delivery, analytics, error reporting, and user support. They receive only the data they need for their function.
- Other users, as described in section 4.
- Authorities, when a law or a valid order from a competent authority requires it, or to protect rights, safety, or the integrity of the service.
- Corporate transactions, such as a merger, acquisition, or sale of assets, in which case we will inform you of any material change regarding your data.
6. International transfers
Our providers may process data in countries other than yours, including the United States and the European Union. Where applicable law requires it, we apply appropriate safeguards, such as standard contractual clauses or equivalent mechanisms.
7. How long we keep your data
We keep your data while you have an active account and for as long as needed for the purposes described. As a guide:
- Account and profile data: until you delete your account.
- Messages and requests: 24 months from the last interaction, unless they are needed to resolve a claim or complaint.
- Technical and security logs: 12 months.
- Data we must keep by law: for the period that obligation sets.
When you delete your account, we delete or anonymize your data within a reasonable time, no later than 30 days, except data we must keep by law or to defend rights in a proceeding. Reviews you left may remain in anonymized form.
8. Your rights
You can access, correct, update, or delete your data, or object to certain processing. Where applicable law recognizes it, you can also ask us to restrict processing, request the portability of your data, and withdraw your consent at any time, without affecting earlier processing.
You can exercise these rights from the app’s settings (edit profile, delete account) or by writing to hello@kapun.app. We may ask you to verify your identity before responding. We will respond within 30 days at most.
If you live in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your data protection authority. If you live in another country, you may contact the competent authority or body in your jurisdiction.
9. Deleting your account
You can delete your account and its associated data from Settings > Delete account, or by asking at hello@kapun.app.
10. Security
We apply reasonable technical and organizational measures to protect your data, including encryption in transit, access controls, and backups. No system is completely secure, so we cannot guarantee absolute security. If a breach materially affects your data, we will notify you and inform the authorities when the law requires it.
11. Minors
Kapun is intended for people aged 18 and over. We do not knowingly collect data from minors. If we find that an account belongs to a minor, we will delete it. If you believe a minor is using Kapun, let us know at hello@kapun.app.
12. Website and similar technologies
The website www.kapun.app does not use cookies. In the app we use device identifiers and similar technologies for operation, security, and analytics. You can manage these permissions in your device settings.
13. Third-party links
The app and the website may link to third-party services, such as the app store. Their handling of data is governed by their own policies.
14. Changes to this policy
We may update this policy. If a change is material, we will let you know in the app or by other means before it takes effect. The date at the top shows the latest version.
15. Contact
Kapun, Inc.
131 Continental Dr, Suite 305, Newark, Delaware 19713, United States
hello@kapun.app